Top Small Business Marketing Trends of 2020

Sean Hyde • July 5, 2021
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Small business marketing trends of 2020 are not a mystery. 2021 is here and still going but whether you are a long-time marketer or someone that just started their own business recently; it feels like everyone wants to know more about social media trends. You can’t just have one account on Facebook or Twitter and expect to be successful. Little wonder since these days, it’s all about the social media game. It makes sense then that your branding strategy should include at least one major platform where people can follow you. You need to diversify your presence on Instagram and other platforms. The current trends today are related. Since history tends to repeat itself let’s go ahead and review the trends in 2020 that we can use today.



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The Top 10 Resources about Small Business Marketing Trends 2020


1) The Hottest 2020 Marketing Trends For Small Businesses

This article looks at 2020 trends to use for the coming year. Let’s take a look at it.


(blog.shore.com)



2) 7 Big Marketing Trends Impacting Small Business

Marketing trends are changing so rapidly that it can be hard to stay on top of all the changes. Small businesses need a strategy for coping with these rapid shifts, or they risk being left behind in an increasingly competitive market.


What are the big marketing trends impacting small businesses? I turned to industry experts for insight. This article includes seven trends that small businesses, in particular, should pay attention to.


(forbes.com)


3) Small Business Marketing Trends and Tips for 2020

From the moment they open their doors, small businesses are under constant pressure to make ends meet. They never stop trying new things in order to stay ahead of competitors and produce better results for themselves. The following article will share insights from these innovative individuals.


We share insights from our 12M small business customers to help you stay ahead of the curve in a changing marketing landscape.


(mailchimp.com)


4) 2020 Small Business Marketing Trends Report

It is no secret that there are many entrepreneurs out there. It can be daunting to know where and when you should promote your business, but experts have come up with a few suggestions on how best to do so just like this next article.


Experts provide insight on how entrepreneurs can best promote their small business in 2020.


(keap.com)


5) Use These Marketing Trends in 2020 to Galvanize Your Small Business’ Efforts

Flip your way to success with these new marketing trends and catapult yourself past the competition!


Hit the new year with a hot note and learn about 2020 marketing trends to propel your business forward. Take a look at the article below.

 

(leadpages.com)


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6) Top 10 Small Business Marketing Trends

One way you can stay on top of marketing trends during a time when budgets are tight is by keeping an eye out for what’s trending in online media, especially social networks like Facebook or Twitter where people use these platforms every day. Let’s check what this next article has to say about small business marketing trends to keep an eye on and perhaps embrace during these uncertain times.


(dialmycalls.com)


7) 7 Facebook Marketing Trends Every Small Business Should Know

Small businesses are turning to Facebook marketing in order to capitalize on the growing number of customers that use social media. There is huge opportunity with this new and developing customer base. This next article mentions 7 Facebook Marketing Trends.


Facebook marketing has both grown and morphed into different forms over the years, but it has remained powerful.


Small businesses can take advantage of the same audience that big companies have through Facebook marketing.


As of 2020, there are 1.69 billion users on Facebook and around 1.3 billion users on Facebook Messenger.


(business2community.com)


8) Vivial Surveys Small Businesses, Releases 2020 Digital Marketing Trends

The future of marketing is digital! Just as technology has rapidly advanced in recent years, the way people interact and purchase products online have also changed. The article below mentions some information they’ve got from a survey.


Content includes tips and solutions to help small businesses optimize their marketing efforts in 2020.


(globenewswire.com)


9) Small Business Video Marketing Trends

If you are looking for trends based on feedback from small business owners. Then this next article is for you.


The Promo.com Small Business Video Marketing Trends study showcases the direct feedback of more than 500 marketers and small business owners from all over.


(promo.com)


10) 2020 Trends In Digital Marketing

With the amount spent on digital marketing there’s surely something we can learn from it. Let’s check some more information in this next article.


Globally, the amount spent on digital marketing in 2020 is expected to reach $1.3 trillion


(forbes.com)

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By Sean Hyde June 13, 2025
In today’s digital marketing landscape, establishing a powerful online presence is more than just a checkbox—it’s a strategic investment. For companies in Charleston, West Virginia, leveraging social media marketing is essential to build brand awareness, reach your target audience, and stay competitive in a shifting online economy. With the right marketing strategy, your business can experience a measurable return on investment—and it doesn’t take months to start seeing results. In fact, with expert help, your brand can begin transforming its digital presence in as little as fiv e days. This comprehensive guide explores how Charleston-area businesses can harness professional social media management to increase visibility, improve customer experience, and generate qualified leads. Boost Your Brand Visibility Through Strategic Social Media For Charleston businesses navigating today’s complex online marketing landscape, cutting through the noise requires a combination of content creation, search engine optimization, and visually compelling web design. Whether you’re a local boutique or a growing multimedia company, aligning your social media content with your brand identity builds credibility and strengthens customer loyalty. Define Your Target Audience With Analytics-Driven Insights Successful businesses don’t guess—they analyze. Through robust data analysis and keyword research , Charleston organizations can better understand their target audience : Demographics: Age, income, and employment data provide targeting clarity. Psychographics: Understand customer behavior, values, and lifestyle preferences. Digital Behavior: Use analytics and tools like Google Search Engine insights to track how your audience engages with content. For example, a local insurance agency might find that their email marketing campaigns resonate most with residents ages 35–60 who engage with health-related content on Facebook. Design a Content Calendar With ROI in Mind Content without strategy leads to wasted budget. A well-designed content marketing plan includes: Platform-specific timing for optimal visibility Integration with local events like Bridge Day or Capitol Market pop-ups A blend of branded posts, educational materials, and community highlights Strategic use of email newsletters and search engine marketing (SEM) Each post becomes part of a larger ecosystem aimed at lead generation, engagement, and conversion. Use Engaging Visuals to Strengthen Brand Recognition From logo design to video production, investing in high-quality visuals enhances brand awareness and increases user retention across platforms: Showcase local pride using Charleston landmarks and the Appalachian landscape Keep your visuals consistent with your website’s user interface and mobile app design Incorporate copywriting that reflects your values and tone A downtown coffee shop might use weekly visuals that combine their drinks with shots of the New River Gorge, creating emotional and geographic resonance with their audience. Optimize Engagement Through Content Strategy Digital success isn’t just about reach—it’s about relationships. Building meaningful connections through storytelling and behavior-based targeting keeps your brand top-of-mind: Share the journey of your company, including partnerships with West Virginia University or local nonprofits Incorporate user-generated content to build community trust Leverage tools like SocialBee or Hootsuite for content scheduling and project management These efforts improve your reputation, foster loyalty, and reduce advertising waste by focusing on content that performs. Analyze Performance Data and Adapt Quickly Without metrics, you're just guessing. Use analytics platforms like Google Analytics, Facebook Insights, and CRM-integrated dashboards to track: Click-through rates and conversion from search engine traffic Performance by device (mobile vs. desktop) How different content types perform in terms of engagement, visibility, and shares If your online advertising on Instagram is outperforming Facebook in South Charleston, shift resources accordingly. The goal is consistent optimization and higher marketing efficiency. Tap Into Influencer Marketing for Local Reach I nfluencer partnerships offer massive potential for growing brands: Work with Charleston-based creators who align with your company culture and audience Promote exclusive local experiences or flexible spending account perks Build long-term partnerships instead of one-off promos Influencer collaborations should be measured through UTM-tracked links, data dashboards, and attribution models to understand their role in your sales funnel. Monitor and Improve Your Online Reputation Reputation management isn't optional—it's essential: Use automated software to track reviews across platforms Respond quickly with brand-aligned messaging Share positive reviews via your website , email marketing , and social posts Embed real-time customer feedback into your strategic planning A local health insurance provider, for instance, could post weekly testimonials and real-time claim resolution stories to strengthen community trust. Maximize Platform Features for Charleston Market Each platform offers unique tools: Facebook Shops for retail Instagram Reels for mobile marketing LinkedIn Articles for B2B insights Pinterest Boards for wedding or home services TikTok for trending, creative visibility Don’t just post—leverage each platform’s ad ecosystem, retargeting features, and audience segmentation for deeper impact. Five-Day Social Media Kickstart Plan for Charleston Businesses Day 1 – Strategic Planning & Audit Evaluate current content, brand voice , and audience data Align efforts with broader marketing communications goals Day 2 – Design & Profile Optimization Refresh graphics, website design , and bios for brand consistency Connect profiles to mobile apps or loyalty programs Day 3 – Content Development Build templates for recurring campaigns Create Charleston-specific visuals and branded short-form videos Day 4 – Community Building Partner with local influencers , engage in Charleston-based Facebook Groups Set up brand tracking and social listening tools Day 5 – Analytics Setup Identify KPIs, reporting structure, and CRM integration Begin A/B testing content and advertising campaigns Ready to See Real ROI From Social Media? Whether you’re a retail shop in downtown Charleston or a software development startup in Kanawha City, your audience is online—and they’re looking for businesses just like yours. Our expert team helps businesses in West Virginia develop custom digital marketing strategies that merge creativity , research , and proven frameworks for real impact. We specialize in website optimization , reputation management , and influencer marketing , all tailored to your budget and business goals. Schedule a free consultation to see how we can elevate your online presence in just five days—and turn social media into your best-performing sales and engagement tool.  Would you like a shortened version or meta description next?
By Sean Hyde June 11, 2025
In today’s digital marketing landscape, establishing a powerful online presence is more than just a checkbox—it’s a strategic investment. For companies in Charleston, West Virginia, leveraging social media marketing is essential to build brand awareness, reach your target audience, and stay competitive in a shifting online economy. With the right marketing strategy, your business can experience a measurable return on investment—and it doesn’t take months to start seeing results. In fact, with expert help, your brand can begin transforming its digital presence in as little as fiv e days. This comprehensive guide explores how Charleston-area businesses can harness professional social media management to increase visibility, improve customer experience, and generate qualified leads. Boost Your Brand Visibility Through Strategic Social Media For Charleston businesses navigating today’s complex online marketing landscape, cutting through the noise requires a combination of content creation, search engine optimization, and visually compelling web design. Whether you’re a local boutique or a growing multimedia company, aligning your social media content with your brand identity builds credibility and strengthens customer loyalty. Define Your Target Audience With Analytics-Driven Insights Successful businesses don’t guess—they analyze. Through robust data analysis and keyword research , Charleston organizations can better understand their target audience : Demographics: Age, income, and employment data provide targeting clarity. Psychographics: Understand customer behavior, values, and lifestyle preferences. Digital Behavior: Use analytics and tools like Google Search Engine insights to track how your audience engages with content. For example, a local insurance agency might find that their email marketing campaigns resonate most with residents ages 35–60 who engage with health-related content on Facebook. Design a Content Calendar With ROI in Mind Content without strategy leads to wasted budget. A well-designed content marketing plan includes: Platform-specific timing for optimal visibility Integration with local events like Bridge Day or Capitol Market pop-ups A blend of branded posts, educational materials, and community highlights Strategic use of email newsletters and search engine marketing (SEM) Each post becomes part of a larger ecosystem aimed at lead generation, engagement, and conversion. Use Engaging Visuals to Strengthen Brand Recognition From logo design to video production, investing in high-quality visuals enhances brand awareness and increases user retention across platforms: Showcase local pride using Charleston landmarks and the Appalachian landscape Keep your visuals consistent with your website’s user interface and mobile app design Incorporate copywriting that reflects your values and tone A downtown coffee shop might use weekly visuals that combine their drinks with shots of the New River Gorge, creating emotional and geographic resonance with their audience. Optimize Engagement Through Content Strategy Digital success isn’t just about reach—it’s about relationships. Building meaningful connections through storytelling and behavior-based targeting keeps your brand top-of-mind: Share the journey of your company, including partnerships with West Virginia University or local nonprofits Incorporate user-generated content to build community trust Leverage tools like SocialBee or Hootsuite for content scheduling and project management These efforts improve your reputation, foster loyalty, and reduce advertising waste by focusing on content that performs. Analyze Performance Data and Adapt Quickly Without metrics, you're just guessing. Use analytics platforms like Google Analytics, Facebook Insights, and CRM-integrated dashboards to track: Click-through rates and conversion from search engine traffic Performance by device (mobile vs. desktop) How different content types perform in terms of engagement, visibility, and shares If your online advertising on Instagram is outperforming Facebook in South Charleston, shift resources accordingly. The goal is consistent optimization and higher marketing efficiency. Tap Into Influencer Marketing for Local Reach I nfluencer partnerships offer massive potential for growing brands: Work with Charleston-based creators who align with your company culture and audience Promote exclusive local experiences or flexible spending account perks Build long-term partnerships instead of one-off promos Influencer collaborations should be measured through UTM-tracked links, data dashboards, and attribution models to understand their role in your sales funnel. Monitor and Improve Your Online Reputation Reputation management isn't optional—it's essential: Use automated software to track reviews across platforms Respond quickly with brand-aligned messaging Share positive reviews via your website , email marketing , and social posts Embed real-time customer feedback into your strategic planning A local health insurance provider, for instance, could post weekly testimonials and real-time claim resolution stories to strengthen community trust. Maximize Platform Features for Charleston Market Each platform offers unique tools: Facebook Shops for retail Instagram Reels for mobile marketing LinkedIn Articles for B2B insights Pinterest Boards for wedding or home services TikTok for trending, creative visibility Don’t just post—leverage each platform’s ad ecosystem, retargeting features, and audience segmentation for deeper impact. Five-Day Social Media Kickstart Plan for Charleston Businesses Day 1 – Strategic Planning & Audit Evaluate current content, brand voice , and audience data Align efforts with broader marketing communications goals Day 2 – Design & Profile Optimization Refresh graphics, website design , and bios for brand consistency Connect profiles to mobile apps or loyalty programs Day 3 – Content Development Build templates for recurring campaigns Create Charleston-specific visuals and branded short-form videos Day 4 – Community Building Partner with local influencers , engage in Charleston-based Facebook Groups Set up brand tracking and social listening tools Day 5 – Analytics Setup Identify KPIs, reporting structure, and CRM integration Begin A/B testing content and advertising campaigns Ready to See Real ROI From Social Media? Whether you’re a retail shop in downtown Charleston or a software development startup in Kanawha City, your audience is online—and they’re looking for businesses just like yours. Our expert team helps businesses in West Virginia develop custom digital marketing strategies that merge creativity , research , and proven frameworks for real impact. We specialize in website optimization , reputation management , and influencer marketing , all tailored to your budget and business goals. Schedule a free consultation to see how we can elevate your online presence in just five days—and turn social media into your best-performing sales and engagement tool.  Would you like a shortened version or meta description next?